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Ronmirko
Participant
Oct 26, 2021 5:09 AM UTC
Answered

Desktop preview showing the whole artboard

Does anyone know why this is happening when I preview a long webpage?
Its showing the whole page as opposed to screen size.

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    Spas K.
    Spas K.Correct answer
    Community Expert
    Oct 27, 2021 9:10 AM UTC

    Hi Ron, it's about the viewport height setting of the artboard. This shows up as a dashed line. It tells Xd what portion of the artboard to show, and if it matches the height of the artboard it will display it fully and scale it to fit the window. It is applied by default on new artboards from the presets, but when importing Xd doesn't always know what it should be. The scrolling might be disabled, in which case it will just show the whole artboard.

     

     

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    4 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Oct 26, 2021 7:41 PM UTC

    Hi Ronmirko,

     

    Thank you for reaching out. Could you please share the screenshot of this page in Design mode to understand the settings of this page? Please also share the version of XD and the OS of your machine.

     

    We will try our best to help.

     

    Thanks,

    Harshika

     

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    RonmirkoAuthor
    Participant
    Oct 27, 2021 12:55 AM UTC

    hi Harshika, 
    Thank you for getting back to me. After lots of trial and error I figured it out the end.
    It was a sketch file I imported, so XD didn't recognice the dimensions fixed it to portrait. So I had to copy paste onto a new document and make sure it was set to landscape. 
    Again thank you for following up.
    Ron

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      Spas K.
      Community Expert
      Spas K.Community ExpertCorrect answer
      Community Expert
      Oct 27, 2021 9:10 AM UTC

      Hi Ron, it's about the viewport height setting of the artboard. This shows up as a dashed line. It tells Xd what portion of the artboard to show, and if it matches the height of the artboard it will display it fully and scale it to fit the window. It is applied by default on new artboards from the presets, but when importing Xd doesn't always know what it should be. The scrolling might be disabled, in which case it will just show the whole artboard.

       

       

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