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Participant
February 12, 2026
Question

DISABLE MOBILE VIEW & OTHER ISSUES

  • February 12, 2026
  • 1 reply
  • 53 views

How do I disable Mobile View? It is 100% a hinderance and makes more work for me, corrupts my submissions.  I have ‘x’-d it out and untoggled Mobile Form Filling, but it still appears on every submission.  It’s beyond annoying, please help

 

ALSO, if my location is set as the UK, why do I have to always, every single time, change the date field to the UK date format. This is so frustrating.  Can the date format be set to ‘UK’ as per my location? Please help

 

ALSO, AUTOPLACE FIELDS, is again, a hinderance and corrupts submissions, so I have to re-start the app. How do I disable it?

 

Thank you.

    1 reply

    amy312james
    Participant
    March 27, 2026

    How do I disable Mobile View? It is 100% a hinderance and makes more work for me, corrupts my submissions.  I have ‘x’-d it out and untoggled Mobile Form Filling, but it still appears on every submission.  It’s beyond annoying, please help

    ALSO, if my location is set as the UK, why do I have to always, every single time, change the date field to the UK date format. This concoracardcom is so frustrating.  Can the date format be set to ‘UK’ as per my location? Please help

    ALSO, AUTOPLACE FIELDS, is again, a hinderance and corrupts submissions, so I have to re-start the app. How do I disable it?

    Thank you.

     

    Hello,

    To stop the Mobile View and Autoplace headaches, head into your Account Settings (specifically under Preferences or Document Analysis) and disable Liquid Mode or Layout Optimization; if it keeps reappearing, a quick app cache clear usually helps the setting "stick." For the date issue, try manually toggling your Regional Settings from "Default" to United Kingdom in your profile, as the system often defaults to US formatting unless it’s hard-coded to your specific region.