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bedria68360764
bedria68360764
Participant
October 27, 2022
Question

Disconnected from Cloud Storage

  • October 27, 2022
  • 1 reply
  • 274 views

After renewing my Adobe License I have no longer access to Cloud Storage.

I have tried several times to synchronize and always get the error on the screenshot.

      This topic has been closed for replies.

      1 reply

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      October 28, 2022

      Hi @bedria68360764,

       

      Thank you for reaching out. I checked your account info, and it looks like your subscription is expired. When have you renewed your Adobe License? Could you please share the Adobe ID with me over a private message from which you've renewed your subscription?

       

      We will try our best to help.

       

      Thanks,

      Harshika

      bedria68360764
      bedria68360764Author
      Participant
      November 16, 2022

      Hi Harshika,

      I have messaged you privately about the account details.
      The issue is happening on my work account.
      Can you please check.

      Thanks,
      Bedri

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