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Participant
Apr 3, 2024 10:26 AM UTC
Question

Document History stopped working in a file

Hello,
today i saw that the document history in a file doesn't work anymore.
It shows this message:

Yesterday it was working on this specific file.
The problem doesn't seems to exist in other files, as the document history works.

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    3 replies

    Participating Frequently
    Apr 10, 2024 1:37 PM UTC

    Same issue with my team. Of course, Adobe support is useless. 

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    Rishabh_Tiwari
    Legend
    Apr 19, 2024 8:10 PM UTC

    Hi,

     

    Sorry to hear about the trouble. Please share system logs and the name of the documents for which the version history is missing. You can add the logs to a shared location like Google Drive or DropBox and share the link with me through DM by clicking on my name. 

    Thanks

    Rishabh

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    Participating Frequently
    Apr 10, 2024 8:46 AM UTC

    My team has the same issue. 

    Document history stopped working on all our XD files.

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