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RexRon
Inspiring
Sep 13, 2022 9:01 PM UTC
Answered

Drag and drop images

Hello. I cannot drag and drop images into XD. Googling this I found that many have had this issue. However it seams this issue was primarely with Win 10 and somewhat not so much an issue anymore. I have tried everything I have even run various cmd-commands and changed values in Windows Shell but to no avail. I have an updated version of Win 11. My first install of XD was a few months ago and is up to date. I can of course import an image to the artboard using the menu, but cannot bring this image into a rectangle as the tutorial video I´m waching is telling me to do. Can someone please help me with this?

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    RexRonCorrect answer
    Inspiring
    Sep 15, 2022 8:59 PM UTC

    Hi guys! I found a way to do this without Drag/drop. I import the image, then draw a rectangle and then use the mask option in the menu. I then get the same result as the guy in the video. I can live with that. But if you come across a solution I´m all ears. Thanks though for your time and effort. I greatly apreciate it!  

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    9 replies

    RexRonAuthorCorrect answer
    Inspiring
    Sep 15, 2022 8:59 PM UTC

    Hi guys! I found a way to do this without Drag/drop. I import the image, then draw a rectangle and then use the mask option in the menu. I then get the same result as the guy in the video. I can live with that. But if you come across a solution I´m all ears. Thanks though for your time and effort. I greatly apreciate it!  

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      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      Sep 14, 2022 5:08 PM UTC

      Do you mean that you can't make clliping mask (drag and drop into mask the mage from outside)? Learn how to create a mask with shapes. (adobe.com)

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      RexRonAuthor
      Inspiring
      Sep 14, 2022 7:50 PM UTC

      No. I can´t drag images into XD at all.

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      RexRonAuthor
      Inspiring
      Sep 14, 2022 8:27 PM UTC

      From a folder into XD

       

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Sep 14, 2022 3:28 PM UTC

      Hi @RexRon,

       

      Thank you for reaching out, and sorry for the trouble. We would like to confirm if you've tried the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-can-t-verify-my-subscription-status-windows-in-xd/td-p/10618585.

       

      If that doesn't help, please ensure that there are no pending system or drivers update that might be creating issues. If it still doesn't work, please try the below steps-

       

      • Sign out of XD and Creative Cloud Desktop app.
      • Close all tasks related to CCDA from the task manager.
      • Restart the machine.
      • Sign back to the Creative Cloud desktop app and launch XD from the Creative Cloud desktop itself.

       

      Let us know if that helps. We'll be happy to help.

       

      Thanks,

      Harshika

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      RexRonAuthor
      Inspiring
      Sep 14, 2022 8:18 PM UTC

      Hello. I hadn´t seen these tips before, but tryed them out now. Sorry to say it didn´t work.

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