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Participant
Dec 29, 2021 7:42 PM UTC
Question

Drag and drop not working

Hi 

i am facing issue that i am unable to drag and drop images, how can i resolve this issue i am attaching specs of my PC.

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3 replies

Myra Ferguson
Community Expert
Community Expert
Dec 29, 2021 8:54 PM UTC

See if one of the solutions from this similar post help:

Unable to drag and drop images into Adobe XD on Windows machine.

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Participant
Dec 29, 2021 8:57 PM UTC
Already done but not working 💔
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Harshika Verma
Community Manager
Community Manager
Dec 30, 2021 3:59 PM UTC

Hi muhammad22439031jo8m,

 

We are sorry to hear you are unable to drag and drop images into XD and thanks for trying the steps suggested in the post. Could you please share the version of XD installed in your machine? 

 

  • Please ensure there are no pending updates in your operating system.
  • Does that happen with every file or with this specific file? 
  • Is it possible for you to record a video and share with us?
  • Are you able to import images into XD?

 

We will try our best to help.

 

Thanks,

Harshika

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