Skip to main content
claraa21341977
Inspiring
Aug 6, 2020 9:01 PM UTC
Question

Drag trigger stopped working

Hi! I was animating a slide menu using the drag trigger + auto animate from one artboard to another. It was working just fine, until i started wiring buttons from withing the menu itself. Now, I can`t see the drag effect on the preview mode, both on my computer and on the XD app on my android. I tried re-wiring everything but it still doesn't work. I can`t figure it out if it`s an sudden bug with the preview or if i messed something up by wiring other elements (i tried deleting all wires and start from scratch with the drag animation, but it's still not working.)

 

thank you very much!

      This topic is closed to new replies. Start a new post to keep the conversation going.

      11 replies

      Kadeem5C19
      Participant
      Dec 10, 2021 9:46 PM UTC

      Found a fix! You need to select the specific element and not the whole group when starting the interaction. For example, for a slider, start the interaction by selecting the "thumb" of the slider not the whole slider group.

      Translate
      matildaa5FD2
      Participant
      Nov 11, 2020 8:01 AM UTC

      Hi, I have the same problem - I put a drag trigger between two artboards using auto-animate and it won't work. In preview mode, it shows that the drag effect is there, but it doesn't actually work. Is there a way to fix this?

      Translate
      claraa21341977Author
      Inspiring
      Nov 11, 2020 12:57 PM UTC

      i think it's some type of bug. In my case, after some time and some re-starting the XD program, it suddently went back to normal. 

      Translate
      alexandrel93461093
      Known Participant
      Aug 10, 2020 12:29 PM UTC

      Same problem here. I tried to put a drag trigger between two artboards and it just doesn't work in preview mode and on the app. Wtf is going on ?

      Translate
      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Aug 13, 2020 10:12 PM UTC

      Hi Alexandre,

       

      Sorry for the trouble you're facing with drag trigger. Is it possible for you to share a short video of your workflow for better understanding so that I can follow the same workflow at my end and test? What is the OS and XD version of your machine?

       

      I will try my best to investigate on the issue.

       

      Thanks,

      Harshika

      Translate
      Eden28
      Participant
      Aug 6, 2020 9:39 PM UTC

      Hello,

       

      Hi,

       

      I have the same problem. I deleted everything and i did it again but it still doesn't work.

       

      Thank you.

      Translate
      claraa21341977Author
      Inspiring
      Aug 6, 2020 9:46 PM UTC

      what also happened is that before my auto animate really had the 'sliding from one thing to the other effect', now everything i autoanimate briefly fades and appears as the other element. i`ve included a video showing my desired result. I've changed the 'tap' effect to drag, and it was working with this same effect! now i can't seem to make it work again.

       

      Translate
      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Aug 6, 2020 10:55 PM UTC

      Hi Clara and Eden,

       

      This is definitely strange. The attached video shows the XD tutorial it doesn't look like the correct video. Could you please check again and share the video again? Please share the OS and XD version of your machine. Is it happening with every file or with specific file?

       

      We will try our best to help.

       

      Thanks,

      Harshika

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices