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DayOviedo
Participant
August 10, 2020
Answered

Duda actualización

  • August 10, 2020
  • 1 reply
  • 321 views

Hola comunidad! Mi XD me dice que no puede abrir archivos porque no lo tengo actualizado, al buscar actualizaciones me dice que esta al día. Qué puedo hacer para obtener nuevas actualizaciones ? 

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with it. The current version of XD we have is 31.2.12, so if that's not what you have at your end, please try updating the app by following the steps shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

     

    If this doesn't help, please try uninstalling and re-installing the application and let us know how it goes.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    August 11, 2020

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with it. The current version of XD we have is 31.2.12, so if that's not what you have at your end, please try updating the app by following the steps shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

     

    If this doesn't help, please try uninstalling and re-installing the application and let us know how it goes.

     

    Regards

    Rishabh

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