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defaultdamynjxbxb7m
Participant
Oct 27, 2022 4:14 PM UTC
Answered

Editing text suddenly stops working

After some time I've been editing text multiple times, XD freezes and wouldn't let me update the text.

Despite the regular updates, this problem with editing text persists. I'm hoping for a fix for this - not a band-aid solution like navigating to another window so I can continue editing text again.

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Oct 28, 2022 7:47 PM UTC

    Hi @defaultdamynjxbxb7m,

     

    We understand how frustrating it could be. I assume you're on a windows machine. If yes, we agree that there has been a considerable delay in resolving this issue, and we have already reported it to the team. The team determined that it was a Microsoft problem, and they are collaborating with the team to determine its underlying cause.

     

    As a workaround, we suggest changing focus, like minimizing and maximizing the XD window that helped various customers in the past.

     

    As soon as we have an update, we'll let you know.

     

    We apologize for the inconvenience.

     

    Thanks,

    Harshika

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    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Oct 28, 2022 7:47 PM UTC

    Hi @defaultdamynjxbxb7m,

     

    We understand how frustrating it could be. I assume you're on a windows machine. If yes, we agree that there has been a considerable delay in resolving this issue, and we have already reported it to the team. The team determined that it was a Microsoft problem, and they are collaborating with the team to determine its underlying cause.

     

    As a workaround, we suggest changing focus, like minimizing and maximizing the XD window that helped various customers in the past.

     

    As soon as we have an update, we'll let you know.

     

    We apologize for the inconvenience.

     

    Thanks,

    Harshika

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