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fanny S.
fanny S.
Participant
January 2, 2023
Question

Erreur 44:23 récurrente

  • January 2, 2023
  • 1 reply
  • 622 views

Bonjour à tous,

 

Depuis plus d'un mois je rencontre le problème suivant à s'avoir l'affichage de l'erreur 44:23 en mode examen de la conception, présentation et développment.

 

J'ai suivi les recommandations suivantes, sans succès:

 

https://helpx.adobe.com/fr/xd/kb/cannot-use-share-feature.html

 

Mes prototypes contiennent très peu de specs et 2 pages maxi par fichier.

Aussi pour mes collaborateurs utilisant ces mêmes fichiers rencontrent le problème également.

Il est impossible d'envoyer les fichiers en dev de ce fait.

 

Merci par avance pour votre aide,

 

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    January 2, 2023

    Hi @fanny S. ,

     

    Sorry to hear about the trouble. Please try the steps shared below:

     

    1. Try connecting to a different internet network.
    2. Try splitting the file into two halves and then try to isolate the problematic page/asset.

     

    If this doesn't help, please confirm the version of XD & OS, and could you also confirm if it's happening with a specific file or multiple files?

     

    We're here to help, just need more information.

     

    Regards

    Rishabh

    fanny S.
    fanny S.Author
    Participant
    January 3, 2023

    Hello @Rishabh_Tiwari  ,

    Thank you for your response,

     I am not currently in a position to switch my internet network in my compagny.

    We're using the lastest version of XD.

    Also, we're working from other countries with different internet networks and we have the same problem.

     

    My files contain only one page with few of specs so I don't understant why it doesn't work. My file is very light.

    My compagny have more than 14 Adobe licences and it's very damageable for our daily work, because we can't show our work to our clients, and the files aren't usable for our developers.

     

    Thank you for your help,

    Regards

     

    Fanny

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