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Participant
May 10, 2022
Answered

Erreur 87

  • May 10, 2022
  • 3 replies
  • 614 views

Bonjour,

Je n'arrive pas à ouvrir mon fichier XD. Erreur 87.

Que puis-je faire ?

 

Merci

    Correct answer Rishabh_Tiwari

    Hi @Sandrine23313278flzo ,

     

    Sorry to hear about the trouble. In addition to what Italosan asked, please share a few more details like:

     

    1. The version of XD & OS.
    2. Is this happening with this specific file or multiple files?
    3. If the file is on any network folder, please try moving the file to a local drive and then try opening the file.
    4. If that doesn't help, please share system logs and the XD file.

     

    To share the file, please add both the files to a shared location like Google Drive or WeTransfer and share the link through DM by clicking on my name.

     

    Regards

    Rishabh

    3 replies

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    May 16, 2022

    Hi @Sandrine23313278flzo ,

     

    Sorry to hear about the trouble. In addition to what Italosan asked, please share a few more details like:

     

    1. The version of XD & OS.
    2. Is this happening with this specific file or multiple files?
    3. If the file is on any network folder, please try moving the file to a local drive and then try opening the file.
    4. If that doesn't help, please share system logs and the XD file.

     

    To share the file, please add both the files to a shared location like Google Drive or WeTransfer and share the link through DM by clicking on my name.

     

    Regards

    Rishabh

    italosan
    Community Expert
    Community Expert
    May 16, 2022

    Hi, do you still need help? Has your problem been solved? Keep us updated

    italosan
    Community Expert
    Community Expert
    May 10, 2022

    Hi, where is your file saved?