Error 2081:5 when trying to share or update links in XD

Forum|Forum|3 years ago
November 17, 2022
2 replies
4507 views

I'm using XD for mac. I have to deal with this headache multiple times a week where I get "Error 2081:5" when trying to create a new link or update an existing one. I always have to close out of my file and reopen it, and that tends to fix it temporarily until maybe a day or two later.

But like I mentioned, the fact that I have to do this so frequently is getting really annoying. Why does this keep happening? I saw another thread about Antivirus causing this. I'm on Mac, there is no antivirus software so that's not going to be the culprity.

Product performance

HARSHIKA_VERMA

Community Manager

Hi @MarcusJMoraru,

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance.

We would be happy to help.

Thanks,

Harshika

K

kaizenmarketing

Participant

Hi there,

As already mentioned in my description, closing the file and reopening it is a fix until it happens again few days later. Same thing happens with restarting XD, as in it will fix the issue until the next time that it happens. THIS SHOULD NOT BE A PERMANENT SOLUTION.

The problem is that I shouldn't always have to close or restart XD as frequently as I do just to update / create new links. Got the error again today so will have to close and reopen my files again.

HARSHIKA_VERMA

Community Manager

Hi @MarcusJMoraru,

Thank you for reaching out, and sorry for the trouble. Would you mind restarting XD and then trying to recreate the link again and let us know if that works?

Thanks,

Harshika

C

curious_Serendipity5E13

Participating Frequently

I am having the same issue for more than a year now. Having to restart XD to solve the issue is ABSOLUTELY UNACCEPTABLE. I don't have the time to be doing this and my team expects changes on the fly. Adobe XD is a terrible product,