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ashutoshm84661386
ashutoshm84661386
Participant
October 5, 2021
Question

Error: 3 while installing plugin in XD (Windows OS)

  • October 5, 2021
  • 2 replies
  • 411 views

I am not able to install plugins in Adobe Xd for last 15 days. I am getting error ciode 3. I am using windows OS. I have tried all the steps ...Reintsall, Restart, everything. Nothing is working. The Support people are also not responding. I have sent them an email with the screenshot but no response. Frustrated with the service and support of Adobe. Now I understand why designers are shifting to FIGMA.

 

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2 replies

B
breeze5EDD
Participant
December 15, 2021

请问您的问题解决了吗，我也遇到相同的问题，苦恼

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
October 6, 2021

Hi Ashutosh,

 

We are sorry for the frustration and the bad experience. Error -3 indicates that the compressed plugin file is corrupt, is missing one of the plugin files, or has run out of disk space.

 

We would like to know if you're getting this error while installing the plugin from Creative Cloud desktop app. If yes, then, please try the below steps-

 

  • Free some space on the disk.
  • Quit the Creative Cloud desktop app and the installed app.
  • Relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

 

Let us know if that helps. We're here to help.

 

Thanks, 

Harshika

B
breeze5EDD
Participant
December 15, 2021

以上三种方法都尝试过了均无法解决，请问怎样处理呢

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