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Jay5F87
Participating Frequently
Jan 24, 2023 8:40 PM UTC
Question

Error 44:23 when create a preview link in XD

Hi XD Community,

 

Currently been experiencing more of this annoying Error which slow down our studio workflow just to figuring out what was wrong. Tried simplified masking, re-export JPGs, etc. but still happening.

 

Very unchill to have to export an offline PDF for preview instead of a cloud-link. XD please look into this ASAP.

 

Thanks!

Annoyed-Adobe-Paid-User

 

 

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      2 replies

      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      Jan 25, 2023 1:37 PM UTC

      Hi @Jay5F87 ,

       

      Sorry to hear about the trouble. In addition to the suggestions shared by Ranjitha, could you also try creating the new link using the custom settings and let us know if this helps or if you need any further assistance.

       

      Regards

      Rishabh

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      Ranjitha HR
      Community Manager
      Ranjitha HRCommunity Manager
      Community Manager
      Jan 25, 2023 10:01 AM UTC

      Hi @Jay5F87 

      We understand your concern and apologize for the bad experience. Currently the team is working on the issue and update this disscussion once the issue got fixed.
      Meanwhile can you please try the steps suggested in this post and let us know if that helps. 

      Regards,
      Ranjitha

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