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Matthew25030761zzha
Participant
February 9, 2023
Question

Error 44:23 when creating shared link

  • February 9, 2023
  • 1 reply
  • 231 views

Getting error 44:23 when trying to create shared link. It worked fine for past year and I changed absolutely nothing in my system, so none of the general troubleshooting is relevant.

Here is requested info:

Win 10
XD v56.0.12.6, Creative Cloud Sync 6.2.0.5
Southern California
Error 44:23 "Something went wrong."
Error occurs when trying to create a shared link.

    This topic has been closed for replies.

    1 reply

    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    February 13, 2023

    Hi @Matthew25030761zzha, 

    as I see in this conversation, I'd try these solutions @Preran suggested:

    "

    Some variants of this error message: Error 44:47 and 44:23, 44:63 

    Try the solutions in the order in which they are listed. 

    • Reduce number of assets in your files and retry 
    • Split your artboards into two separate files and retry. 

     

    While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it. 

    To get in touch with Adobe Support for investigation, use this link  Contact Customer Care 

     

    Thanks, 

    Preran 

    "

    Also I'd like to share @HARSHIKA_VERMA's addition:

    "...

    we would like to inform you that this is a known bug, and the team is investigating it. Is it possible for you to share the XD files with us so that we can attach them to the existing bug? If yes, please upload the file to a shared location such as CC or Dropbox and share the URL with me over a private message.

     

    We will try our best to help.

     

    Thanks,

    Harshika

    "

    Hope this helps!

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