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Preran
Community Manager
Community Manager
August 21, 2017
Answered

Error 44 when sharing documents in XD.

  • August 21, 2017
  • 51 replies
  • 74716 views

Some variants of this error message: Error 44:47 and 44:23, 44:63 

Try the solutions in the order in which they are listed. 

  • Reduce number of assets in your files and retry 
  • Split your artboards into two separate files and retry. 

 

While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it. 

To get in touch with Adobe Support for investigation, use this link  Contact Customer Care 

 

Thanks, 

Preran 

 

<The Title was renamed by moderator>

Correct answer Fresh-k

Thank you so much!

 

In my case it was an objact from the adobe library ive built in AI and linked via Library object.

 

Copy and pasted the vectors and it worked!

 

Thank you!

51 replies

cremebrulee97
Participant
August 21, 2017

Hello,

Whenever I press share it loads half a blue circle rather quickly:

Then sits like that for a while before coming up with the error 44:

I tried with smaller files and it shared fine. This file's size is 11.6mb and has ~60 artboards. I'm guessing this is just too big then? Is there a way around it (better internet speed?).

Preran
Community Manager
PreranCommunity ManagerAuthor
Community Manager
August 21, 2017

See this link Error 44: Trouble uploading prototype (sharing upload error) – Adobe XD Feedback : Feature Requests & Bugs  for the latest updates on this bug, and the actions you can take to help the team resolve this issue. There are also a couple of workaround solutions mentioned by the team that you can try.

Thanks,

Preran