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Participant
December 20, 2022
Question

ERROR 5403 - 'There was an error opening the file"

  • December 20, 2022
  • 1 reply
  • 437 views

Hi, I have invited my friends to edit the same file. However, my friends could not open the file and it was shown, this:

 

Any solution for this? Thank you!

This topic has been closed for replies.

1 reply

AkinGn
Community Expert
Community Expert
December 20, 2022

Hi @IMMANUEL27640226pxk3, sometimes creating a copy of the particular file and then doing the invitation o that file works and sometimes an uninstall-reinstall, if you haven't tried those. Maybe some other expert suggests some other way also. Hope this helps!

HARSHIKA_VERMA
Community Manager
Community Manager
December 27, 2022

Hi @IMMANUEL27640226pxk3,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika