Error 5703 while opening Adobe XD

Forum|Forum|5 years ago
November 24, 2020
3 replies
9023 views

What is the solution of this? Please close and relaunch XD, then try opening your document again Error (5703) I tried to solve the issue by reinstalling and restarting the laptop, but nothing changes.

This topic has been closed for replies.

B

Ba5FD4

Participant

I have the same problem, I tried uninstall/reinstall using CC cleaner tool + reboot, and I still have the problem.

A

amitv8646822

Participant

try to update your OS after that its working

M

Mirco5E0B

Participant

I have the same problem, on windows 10 enterprise v1909.
is there any news or solutions?

Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. Could you please share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Regards

Rishabh

S

Sarah5E90

Participant

I have the same 5703 problem, and i have been do the solution in reply. But the error not solved. Please help me.

Rishabh_Tiwari

Legend

Hi Nayeem,

We're so sorry for the delay in response. Please uninstall XD using the cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Once uninstalled, please re-install XD and let us know if it works. In case if it still doesn't work, please share the details asked in this discussion: https://community.adobe.com/t5/adobe-xd/error-5719-while-opening-adobe-xd/m-p/11416075?page=1#M36298

Regards

Rishabh

R

ritika5D28

Participant

Even I facing the same problem I did whatever u suggested but still, it is not working please solve this problem

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