Error 5719

Forum|Forum|4 years ago
December 20, 2021
3 replies
872 views

Always get Error 5719.

After cleaning and reinstalling XD and CC works for one day, then crushes again. Using on Windows 10 (updated).

Please fix, or add option for export to Figma format. Thank you.

This topic has been closed for replies.

Ares Hovhannesyan

Community Expert

Does it works before updating win or with previous version of xd?

manal shanableh

Legend

may this will help

https://www.youtube.com/watch?v=lf5JZBAZCVY

G

grouzdevAuthor

Participant

Nope 😞

AkinGn

Community Expert

Hi @grouzdev , I'd try the solutions suggested in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/error-5719-while-opening-adobe-xd/td-p/11416075

G

grouzdevAuthor

Participant

Tried it, nothing works

AkinGn

Community Expert

Sorry to hear that, I've also seen this as a correct answer to 5718, if you haven't tried something similar, I'd suggest checking: 1. Uninstall XD. 2. Quit Creative Cloud Desktop app and kill all related processes from Task Manager. 3. Delete temp files by going to run(Win+r) then %temp% 4. Delete the Adobe XD CC folder from C:\Program Files\Common Files\Adobe. 5. Repair the Creative Cloud Desktop app and restart the machine. 6. Then Install XD again.

Link to conversation is: https://community.adobe.com/t5/adobe-xd-discussions/unable-to-open-adobe-xd-getting-error-5718-on-windows/td-p/11487274/page/2

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