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grouzdev
Participant
Dec 20, 2021 11:23 AM UTC
Question

Error 5719

Always get Error 5719.

 

After cleaning and reinstalling XD and CC works for one day, then crushes again. Using on Windows 10 (updated).

 

Please fix, or add option for export to Figma format. Thank you.

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    7 replies

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    Dec 26, 2021 6:23 PM UTC

    Does it works before updating win or with previous version of xd? 

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    manal shanableh
    Legend
    Dec 26, 2021 5:33 PM UTC

    may this will help

     

    https://www.youtube.com/watch?v=lf5JZBAZCVY

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    grouzdevAuthor
    Participant
    Dec 26, 2021 5:48 PM UTC

    Nope 😞

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    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    Dec 25, 2021 6:40 PM UTC

    Hi @grouzdev , I'd try the solutions suggested in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/error-5719-while-opening-adobe-xd/td-p/11416075 

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    grouzdevAuthor
    Participant
    Dec 26, 2021 5:47 PM UTC

    Tried it, nothing works

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    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    Dec 26, 2021 6:20 PM UTC

    Sorry to hear that, I've also seen this as a correct answer to 5718, if you haven't tried something similar, I'd suggest checking:  1. Uninstall XD. 2. Quit Creative Cloud Desktop app and kill all related processes from Task Manager. 3. Delete temp files by going to run(Win+r) then %temp% 4. Delete the Adobe XD CC folder from  C:\Program Files\Common Files\Adobe. 5. Repair the Creative Cloud Desktop app and restart the machine. 6. Then Install XD again. 

    Link to conversation is: https://community.adobe.com/t5/adobe-xd-discussions/unable-to-open-adobe-xd-getting-error-5718-on-windows/td-p/11487274/page/2

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