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Lucii5CF8
Participant
August 30, 2021
Answered

Error 5719 al instalar ADOBE XD

  • August 30, 2021
  • 1 reply
  • 1617 views

Al instalar el ADOBE XD me surge un erro "5719" el cual me cierra el programa.

Intente de todas formas, pero no puedo solucinarlo! 

    This topic has been closed for replies.
    Correct answer Chethan Girish

    Hi There,

     

    We are sorry to hear you are having trouble Installing Adobe XD and getting error 5719.  We would request you to please try the below steps and let us know if that works-

    1. Try creating a new user account on your machine and then try to launch XD. If it works, go to the previous account-.

    2. Signout of Creative Cloud Desktop app

    3. End all all Creative Cloud desktop app process from task manager.

    4. Uninstall Creative Cloud Desktop app.

    4. Restart the machine.

    5. Install Creative Cloud, XD.

     

    Please let us know if you need more assistance on this. We'd be happy to help.

     

    Thanks,

    Chethan G

    1 reply

    C
    Community Manager
    Chethan GirishCommunity ManagerCorrect answer
    Community Manager
    August 30, 2021

    Hi There,

     

    We are sorry to hear you are having trouble Installing Adobe XD and getting error 5719.  We would request you to please try the below steps and let us know if that works-

    1. Try creating a new user account on your machine and then try to launch XD. If it works, go to the previous account-.

    2. Signout of Creative Cloud Desktop app

    3. End all all Creative Cloud desktop app process from task manager.

    4. Uninstall Creative Cloud Desktop app.

    4. Restart the machine.

    5. Install Creative Cloud, XD.

     

    Please let us know if you need more assistance on this. We'd be happy to help.

     

    Thanks,

    Chethan G

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