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Participant
January 22, 2021
Question

Error 5752 when opening a cloud file from Windows

  • January 22, 2021
  • 1 reply
  • 1623 views

Having an issue where when I open up a cloud document I'm working where there are mac users and windows users working on the same document, I get this error 5752 which prevents me from working on this cloud file and instead forces me to save it locally. Any ideas on what is going on here and how to fix it? Attached a screenshot

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    1 reply

    Rishabh_Tiwari
    Legend
    January 25, 2021

    Hi Alex,

     

    Sorry to hear about the trouble. Please try the suggestions shared here: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html#Solution

     

    Let us know if that helps or if you need any further assistance.


    Regards

    Rishabh