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Patrick Riel5EC8
Participant
Jan 27, 2021 2:04 AM UTC
Answered

Error 5752 while trying to delete the file in XD.

I'm cleaning up my Adobe XD cloud files and there's this one file that doesn't sync to the cloud anymore that I can't delete. None of the articles here have helped me solve my problem. Hope someone can help me.

 

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Jan 27, 2021 6:02 PM UTC

    Hi Patrick,

     

    Sorry to hear you are unable to delete the file. Would you mind checking if you can delete the file from assets.adobe.com?I would also suggest trying the steps from this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html for sync issue.

     

    Let us know if that helps.

     

    Thanks,

    Harshika

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    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Jan 27, 2021 6:02 PM UTC

    Hi Patrick,

     

    Sorry to hear you are unable to delete the file. Would you mind checking if you can delete the file from assets.adobe.com?I would also suggest trying the steps from this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html for sync issue.

     

    Let us know if that helps.

     

    Thanks,

    Harshika

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