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January 27, 2021
Answered

Error 5752 while trying to delete the file in XD.

  • January 27, 2021
  • 1 reply
  • 1019 views

I'm cleaning up my Adobe XD cloud files and there's this one file that doesn't sync to the cloud anymore that I can't delete. None of the articles here have helped me solve my problem. Hope someone can help me.

 

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Correct answer Harshika Verma

Hi Patrick,

 

Sorry to hear you are unable to delete the file. Would you mind checking if you can delete the file from assets.adobe.com?I would also suggest trying the steps from this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html for sync issue.

 

Let us know if that helps.

 

Thanks,

Harshika

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
January 27, 2021

Hi Patrick,

 

Sorry to hear you are unable to delete the file. Would you mind checking if you can delete the file from assets.adobe.com?I would also suggest trying the steps from this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html for sync issue.

 

Let us know if that helps.

 

Thanks,

Harshika