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Лолита23331507m5wj
Participant
Feb 26, 2022 1:58 PM UTC
Question

error 86

 
Error 86. Update versions. Only one file won't open. I changed my account, it does not open on other computers either. Nothing helps.
 
 
 
 
 
 
 
 
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    3 replies

    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    Feb 26, 2022 5:48 PM UTC

    Hi, as I see in this conversation: https://community.adobe.com/t5/download-install-discussions/error-86/td-p/9286079 this troubleshooting might help: https://helpx.adobe.com/creative-cloud/kb/error86-creativecloud.html Hope this helps!

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    Лолита23331507m5wjAuthor
    Participant
    Feb 28, 2022 7:10 AM UTC

    These methods did not help me, how else can I solve the problem?

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    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    Feb 28, 2022 3:24 PM UTC

    Hmm, I'd suggest contacting the support then: https://helpx.adobe.com/support/xd.html Hope this helps.

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