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M
MoJoana
Participant
June 12, 2023
Question

Error 86 - This is not a valid XD ocument

  • June 12, 2023
  • 1 reply
  • 129 views

I'm facing an issue with a particular adobe xd file where I get this error when trying to open it. Already tried creating another user on my mac, and didn't work, tried downloading the previous versions from google drive, and didnt work, can't find them on adobe cloud... so, i'm getting desperate here.

 

Help, please?

Joana

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    June 12, 2023

    Hi @MoJoana ,

     

    Sorry to hear about the trouble. Will it be possible for you to share the file and system logs so that we can check it on our end? To share the file & logs you can add both the files to a shared location like Google Drive and share the link through private message by clicking on my name. I'll try my best to assist you.

     

    Thanks

    Rishabh

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