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L
leep82759476
Participant
October 29, 2019
Question

Error 86, while opening the file in XD.

  • October 29, 2019
  • 1 reply
  • 308 views

The win10 computer shut down unexpectedly, resulting in the problem of this file. Please help me repair this file, thank you.

 

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
October 29, 2019

Hi there,

 

We are sorry to hear you are facing trouble using Adobe XD and getting error 86. We would request you to please try the solutions mentioned in this article: https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html and if that doesn't help, please share the OS and XD version of your machine.

 

Awaiting your response.

 

Thanks,

Harshika

L
leep82759476Author
Participant
October 31, 2019

Sorry, my XD document was not saved to creative cloud sync, but saved locally.

My computer is win10 system, XD version is 23.1.32.2 (entry version)

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