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Participant
June 21, 2023
Answered

Error al acceder a Adobe XD

  • June 21, 2023
  • 1 reply
  • 626 views

Estimados,

Agradecería mucho su apoyo.

Actualmente si intento abrir Adobe XD me salta el siguiente mensaje:

 

This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi @José Macalupú

 

We understand how frustrating it can be when you're unable to open Adobe XD. We apologize for the inconvenience caused. Would you kindly consider giving the steps suggested in this post a try: https://community.adobe.com/t5/adobe-xd-discussions/error-can-t-verify-my-subscription-status-windows-in-xd/td-p/10618585? Please let us know if these steps resolve the issue for you.

 

We genuinely care about resolving this problem for you and will do our utmost to assist you.

 

Thank you,

Harshika

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
June 21, 2023

Hi @José Macalupú

 

We understand how frustrating it can be when you're unable to open Adobe XD. We apologize for the inconvenience caused. Would you kindly consider giving the steps suggested in this post a try: https://community.adobe.com/t5/adobe-xd-discussions/error-can-t-verify-my-subscription-status-windows-in-xd/td-p/10618585? Please let us know if these steps resolve the issue for you.

 

We genuinely care about resolving this problem for you and will do our utmost to assist you.

 

Thank you,

Harshika

Participant
June 21, 2023

Thank you so much.
I work very well!

Greetings,
Jose MM.

HARSHIKA_VERMA
Community Manager
Community Manager
June 22, 2023

Awesome. Glad to hear you are back on track. Please feel free to reach out to us for any concerns. We will be happy to assist you.

 

Thanks,

Harshika