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Participant
Oct 28, 2019 5:59 AM UTC
Question

Error Code 116 in Adobe XD on Catalina

The error came while trying to open.psd File in Adobe XD, 

The file contains artboards designed in Adobe Photoshop 20.0.7 Version and Opening them in Adobe XD version 23.1.32.2 

Working on MacBook Air 2015 with iOS Catalina Version 10.15

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5 replies

Atul_Saini
Legend
Oct 28, 2019 11:51 AM UTC

Hi Aloka, 

 

Sorry that you're unable to open this .psd file in XD. Would you mind creating fresh sample file and see if that opens in XD? 

Thanks for sharing the version number and OS details. I tried to replicate this behaviour, it is working fine for me. 

 

Thanks,

Atul_Saini

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henkeblomqvist
Participating Frequently
Jan 10, 2020 2:32 PM UTC

I have the exact same poblem with some  of my psds. Not all. I've tried re-saving them with multiple versions of Photoshop but it doesn't help. I'm running macOS 10.14.6, Adobe XD v 25.1.12.7 and the most recent Photoshop 2020 and 2018.

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gisellel93638903
Participant
Dec 3, 2020 10:14 PM UTC

Hi, I also have this problem. Was there ever a fix to this issue? Thanks.

Giselle

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