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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
June 11, 2021

Hi there,

 

We are sorry to hear you are having trouble installing and updating XD. We would request you to please try the steps suggested in this article: https://helpx.adobe.com/download-install/kb/close-conflicting-processes.html#HowtocloseaconflictingprocessinWindows 

 

Please ensure whenever you update XD, the XD is closed and there are no processes running in the task manager otherwise it will create conflicts in updating or reinstalling.

 

Hope it helps.

 

Thanks,

Harshika 

 

 

D
default5h23eythw0kuAuthor
Participant
June 11, 2021

я знаю как закрывать через диспетчер. Вы не читаете, да?

Какого хрена это я должен делать сам? Почему нельзя научить своё ПО автоматически закрывать свои же процессы?!

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
June 16, 2021

I completely understand your frustration and I will make sure to share your feedback with the team for making improvements.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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