Error initializing Creative Cloud libraries

Hey there,

my creative cloud libraries don't initialize in XD 50.0.12. The shared libraries are shown in my Creative Cloud but I don't see them in XD.

Any suggestions that might help?

Thanks :)!

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Inspiring

Hey there,

is tere any suggestions or help?

Community Manager

Sorry to hear about the trouble. Please share a few more details like:

We're here to help, just need more information.

Regards

Rishabh

Inspiring

thanks for your quick response.

1) OS is Windows 10

2) A attached the screenshot with the info page, but it is in German ;). It gives the info that is described in the Help Article here: https://helpx.adobe.com/de/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html#adobe-xd

3) Yes, I tried re-installing the whole CC applikation, incl. XD and Adobe CC Desktop app.

There is no proxy installed and all other ways that are described in the Help Center article didn't result in success, too.

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