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wisey113
Participant
December 9, 2019
Answered

Error Loading Document. Invalid Document type while opening cloud doc in XD

  • December 9, 2019
  • 1 reply
  • 1788 views

Hi, 

I know this question has already been asked plenty, but they all seem to revolve around locally saved files and not cloud docs.

 

I was working on an .XD doc when my computer crashed. When I try to open the document back up, I get the "Error Loading Document. Invalid Document Type." message. I've tried the suggestions of finding the temp file locally, but there doesn't seem to be one. I've tried opening the doc on a different device, and I still get the same message.

 

I'm using the latest version of XD.

 

Any help would be appreciated.

 

Cheers,

 

Jamie

 

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This topic has been closed for replies.
Correct answer Harshika Verma

Hi Jamie,

 

We are sorry to hear you are facing trouble opening XD documents. Would you mind checking the solution mentioned in this post: https://community.adobe.com/t5/adobe-xd/error-loading-document-invalid-document-type/td-p/10436666?

 

Let us know if that helps.

 

Thanks,

Harshika

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
December 9, 2019

Hi Jamie,

 

We are sorry to hear you are facing trouble opening XD documents. Would you mind checking the solution mentioned in this post: https://community.adobe.com/t5/adobe-xd/error-loading-document-invalid-document-type/td-p/10436666?

 

Let us know if that helps.

 

Thanks,

Harshika

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