Error message: "basehistoryclear() operation called during resize"

Question

I am getting the following message when saving XD file locally or to the Cloud:

"basehistoryclear() operation called during resize"

Please advice about this message as I am also facing a problem saving the file when this meesage appears. I have tried uninstalling and reinstalling but the problem appeared again after few hours.

Thank you.

Rishabh_Tiwari · Accepted Answer

Hi Bhavneesh,

Sorry to hear about the trouble. Please try the steps suggested here: https://helpx.adobe.com/xd/kb/fix-issues-with-xd-cloud-documents.ug.html#unable-to-save-cloud-docs

In case if this doesn't help, please share a few more details like:

The version of XD and OS.
Is this happening with a specific file or multiple files?
Please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Regards

Rishabh

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