Error: "Something went wrong while trying to open Creative Cloud Library.

XD can't open Creative Cloud Library, but Cloud Application is installed.

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Community Manager

Hi Sergey,

We are sorry to hear you are facing trouble opening cloud documents in Adobe XD. In addition to what has suggested, would you mind trying the steps mentioned in this article: https://helpx.adobe.com/uk/xd/kb/issue-saving-xd-file-creative-cloud.html?

Let us know if that helps.

Thanks,

Harshika

Participating Frequently

Hi Sergey,

did you try to uninstall, and then reinstall the creative cloud application ?

Maybe it'll help.

Participant

Yeah, It was the first thing, that I've made 😞

Participating Frequently

Check that answer that has been made in aother conversation on adobe forum here .

Hope it'll help.

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