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Known Participant
August 30, 2018
Question

Error, "There was a problem creating your technical specification"

  • August 30, 2018
  • 1 reply
  • 594 views

Hello,

I have a bug when I try to publish the Technicals specifications on a .xd file (but no issue when I publish the prototype in the same .xd file) :

Message error : "Un problème est survenu lors de la création de votre spécification technique."

The file informations:

• 27 art boards

• 145,8 Mo

MacBook pro / OS 10.11.6

Last version of  Adobe XD CC.

Thanks for your help,

Caroline

This topic has been closed for replies.

1 reply

Preran
Legend
August 30, 2018

Hi caroconstant,

Will do our best to help. Does this issue happen with all your projects or just some? From what I see, you are trying to publish design specs and are ending up with this error message. Is that correct?

Can you try creating a new project with a few artboards and some content and let us know if you were able to reproduce the issue.

If you are OK with sharing your file for investigation, you could upload it to a shared location such as Creative Cloud and share the link over a private message Share Adobe Creative Cloud files, libraries, prototypes, and more​ To send a private message, click my picture and use the Message button.

If you are in a rush, or want to share your file on a one to one session, you can contact us directly using this link Contact Customer Care

Thanks,

Preran

Known Participant
August 30, 2018

Hi Preran,

Thanks for the answer!

Yes you are correct ! I get the error message when I try to publish the design specs (but befor this thuesday, it never happened).

This issue happens on only one project: I'm currently working on 5 files, and I have no issue with it (and some are heavier).

I'm ok to share it with you, I'll send you the link by private message.

Thanks,

Caroline