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Evgeny ARL
Participant
Apr 15, 2021 3:07 PM UTC
Answered

Error: There was a problem displaying this XD prototype in browser.

Whenever I share the XD file for Design review/Development/etc I only get red error message: There was a problem displaying this prototype. Please try these troubleshooting steps.

 

The file is very primitive and consist of 2 small artboards with one link between them.

 

What should I do to make it work?

 

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Apr 15, 2021 5:11 PM UTC

Hi there,

 

Sorry for the trouble. We would request you to please try the steps recommended in this article: https://helpx.adobe.com/sea/xd/kb/issue-view-web-prototypes.html and let us know if that helps.

 

We'lll try our best to help.

 

Thanks,

Harshika

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2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Apr 15, 2021 5:11 PM UTC

Hi there,

 

Sorry for the trouble. We would request you to please try the steps recommended in this article: https://helpx.adobe.com/sea/xd/kb/issue-view-web-prototypes.html and let us know if that helps.

 

We'lll try our best to help.

 

Thanks,

Harshika

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Evgeny ARLAuthor
Participant
Apr 15, 2021 8:15 PM UTC

Thanks! It appears to be the Chrome problem. I can see the prototype in Vivaldi browser.

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