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Participant
April 11, 2020
Question

Error "This is created in a newer version of XD" although I am on the latest version.

  • April 11, 2020
  • 2 replies
  • 823 views

Hi, I am not getting any update for XD in creative cloud, but I need to open document which says "This is created in the newer version Adobe XD" Please help me out with the issue. 

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    2 replies

    Sjaani
    Community Expert
    Community Expert
    April 11, 2020

    Did you create the document previously or is it something which has been sent to you? 

    Also can you cause the system to download the current version by visiting the Adobe XD page?

    Dan Rodney
    Community Expert
    Community Expert
    April 11, 2020

    Does your computer meet the system requirements? https://helpx.adobe.com/xd/system-requirements.html Maybe you have to update your operating system to install the latest version of XD?

    Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor