Skip to main content
Lieke5E99
Participant
Apr 2, 2021 10:06 AM UTC
Question

Error when opening Adobe XD

I can open all apps from Creative Cloud except Adobe Xd ... When I try to open XD I get this error (which I have attached as image). Who knows how I can solve this, because I urgently need XD for my graduation.

This topic is closed to new replies. Start a new post to keep the conversation going.

6 replies

Lieke5E99Author
Participant
Apr 5, 2021 10:41 AM UTC

I'm sorry, I hope I attached the images in the right way now:

 

 

 

 

Translate
kglad
Community Expert
kgladCommunity Expert
Community Expert
Apr 2, 2021 1:41 PM UTC

does your comuter meet specs, Adobe XD User Guide

 

 

Translate
Lieke5E99Author
Participant
Apr 5, 2021 10:43 AM UTC

Yes my computer meets the specs for macOS ( I got macOS Big Sur Version 11.2)

Translate
kglad
Community Expert
kgladCommunity Expert
Community Expert
Apr 5, 2021 4:16 PM UTC

uninstall xd, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer

reinstall xd

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices