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ramanandw31161601
Participant
Jun 10, 2020 8:17 AM UTC
Question

Error while publishing in XD- "Public link creation disabled" in enterprise network.

I am using a enterprise licensed Adobe XD.. But Not able to generate the public link or a public link with password. perhaps it was done after I updated my Xd a couple of days back.. ?

 

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12 replies

Robert_ECB
Participant
Jun 24, 2020 8:19 PM UTC

Hi, I can't generate public links, both "Anyone with the link" or "Anyone with the password" options.

• I have an Enterprise account.
• I tried copy/paste the prototype into a new document... didn't work too.
• Same issue with all files.

Please help me to fix this!!!

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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Jun 24, 2020 9:52 PM UTC

Hi Robert,

 

We are sorry to hear you're having trouble generating links in XD. Would you mind sharing the screenshot of your about XD info page? Which operating system you are working on? It would be helpful if you can share your Adobe ID with me over a private message. In addition to that, have you tried switching to a private link (“only invited people”) and share results with us?

 

We will try our best to help.

 

Note: Please share the url of the post for reference over a PM.

 

Thanks,

Harshika

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CitizenSeal
Inspiring
Jan 8, 2024 9:39 PM UTC

Having same issue - all XD files not able to create public link. Even new files with one artboard. Any ideas? 

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Community Manager
Vertika GuptaCommunity Manager
Community Manager
Jun 10, 2020 10:22 AM UTC

Hello,

Sorry to hear that, 

Please let me know what error you are getting.

can you please share a scrrenshot of file.

Please make sure file is save.

 

Thanks,

Vertika Gupta

Adobe XD

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    ramanandw31161601Author
    Participant
    Jun 11, 2020 9:40 AM UTC

     

    Hi Vertika

    pls see the above screenshot.

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    Community Manager
    Vertika GuptaCommunity Manager
    Community Manager
    Jun 11, 2020 10:37 AM UTC

    Hi Ram,

    Sorry I am not able to help directly.

    Please make sure you have gone through link - https://helpx.adobe.com/in/xd/kb/cannot-use-share-feature.html if it is not solving the problem, I suggest get in touch with us using this link https://adobe.ly/2WYE62m

     

    Thanks, 

    Vertika Gupta

    Adobe XD

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      Vishu_Aggarwal
      Vishu_Aggarwal
      Participating Frequently
      Jun 10, 2020 10:15 AM UTC

      Maybe it is blocked by the Admin of your enterprise how manages the deployment of Adobe Creative cloud or XD. Please check the following link - https://helpx.adobe.com/in/xd/kb/cannot-use-share-feature.html

       

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      Vishu AggarwalAdobe Certified Instructor, Professional and Expert
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