Error while sharing my Adobe XD Prototype

Forum|Forum|4 years ago
October 22, 2021
2 replies
362 views

Hi,

I have trouble sharing my XD prototype. There are 9 artboards in my file with some links between them.

The thing is when I try to share my prototype I have this error message : "You're disconnected. Check your Internet connection and try again." (attached screenshot).

The error message appears some time after the upload has begun (usually crashes around 60 or 70%).

My Adobe XD version is : v 44.1.12 (up to date)

And I'm connected to Internet via Ethernet from work.

So far I tried to :

Disconnect and reconnect from my Adobe Creative account.
Share my prototype from an Adobe XD file saved on the cloud and saved on my computer

PS : I did some testing and It doesn't happen on small files. My Adobe XD files weights 57mo.

Thank you

This topic has been closed for replies.

HARSHIKA_VERMA

Community Manager

Hi Anthemis,

Thank you for reaching out and sorry for the trouble. We would like to follow up on your issue here. Are you able to resolve the issue by connecting to a different network connection?

Please feel free to update the discussion if you need more assistane from us.

We would be more than happy to help.

Thanks,

Harshika