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Participant
Jun 30, 2021 12:53 PM UTC
Answered

Error while updating XD-Update have been disabled for this machine on macOS catalina.

I am trying to install updates for Adobe XD, my current version is V37.1.32.2

whenever I click to update it I got this error :

update has been disabled for this machine 

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Jun 30, 2021 2:05 PM UTC

Hi there,

 

Thank you for reaching out and sorry to hear you are unable to update XD app. I found this post which might help you: https://community.adobe.com/t5/photoshop-elements/updates-have-been-disabled-for-this-machine/m-p/10314193#M41275

 

 Please try the steps suggested and let us know if that helps.

 

We'll try our best to help.

 

Thanks,

Harshika

3 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Jun 30, 2021 2:05 PM UTC

Hi there,

 

Thank you for reaching out and sorry to hear you are unable to update XD app. I found this post which might help you: https://community.adobe.com/t5/photoshop-elements/updates-have-been-disabled-for-this-machine/m-p/10314193#M41275

 

 Please try the steps suggested and let us know if that helps.

 

We'll try our best to help.

 

Thanks,

Harshika

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Rishabh_Tiwari
Legend
Jun 30, 2021 1:57 PM UTC

Hi there,

 

Sorry to hear about the trouble. If you have an enterprise account, please contact your IT Admin or raise a support case through the Admin portal. For more information on how to log a support case, please follow the steps shared here https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

 

Regards

Rishabh

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Participant
Jul 1, 2021 5:43 AM UTC
yes it worked great to me , thank you so much 🙂

Great adobe support 🙂
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