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Participant
June 30, 2021
Answered

Error while updating XD-Update have been disabled for this machine on macOS catalina.

  • June 30, 2021
  • 2 replies
  • 1678 views

I am trying to install updates for Adobe XD, my current version is V37.1.32.2

whenever I click to update it I got this error :

update has been disabled for this machine 

 

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This topic has been closed for replies.
Correct answer Harshika Verma

Hi there,

 

Thank you for reaching out and sorry to hear you are unable to update XD app. I found this post which might help you: https://community.adobe.com/t5/photoshop-elements/updates-have-been-disabled-for-this-machine/m-p/10314193#M41275

 

 Please try the steps suggested and let us know if that helps.

 

We'll try our best to help.

 

Thanks,

Harshika

2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
June 30, 2021

Hi there,

 

Thank you for reaching out and sorry to hear you are unable to update XD app. I found this post which might help you: https://community.adobe.com/t5/photoshop-elements/updates-have-been-disabled-for-this-machine/m-p/10314193#M41275

 

 Please try the steps suggested and let us know if that helps.

 

We'll try our best to help.

 

Thanks,

Harshika

Rishabh_Tiwari
Legend
June 30, 2021

Hi there,

 

Sorry to hear about the trouble. If you have an enterprise account, please contact your IT Admin or raise a support case through the Admin portal. For more information on how to log a support case, please follow the steps shared here https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

 

Regards

Rishabh

Participant
July 1, 2021
yes it worked great to me , thank you so much 🙂

Great adobe support 🙂