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_delyi
Known Participant
Dec 4, 2020 12:52 PM UTC
Question

Existing prototype link missing

I work on a rather large file with several different prototype links. Now exactly one of these prototype links has gone missing (the main one) and while I can still see it on the asset overview web page, I cannot update it anymore. Is there any chance to retrieve it? No changes to the filename have been made, using XD v35.1.12 on MacOS Big Sur.

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    4 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Dec 4, 2020 3:30 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Could you please try adding a new blank artboard and check if it allows you to update the link? If that doesn't help, will it be possible for you to share the actual file and published link? If yes, please check if you are able to find the link here: https://assets.adobe.com/links

     

    To share the file, please add the file to a shared location like DropBox or Google Drive and then you can DM me the link by clicking on my name. 

     

    Note: While sending the DM, please add this discussion link in the subject.

     

    Regards

    Rishabh

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    _delyiAuthor
    Known Participant
    Dec 7, 2020 1:31 PM UTC

    Hi Rishabh,

     

    Thanks for your reply! I added a new artboard, but the link remains gone. As I had mentioned before -- it is still visible under the link you posted (but it shows a later version of it than the one I had last updated).

     

    I will send you link to the file.

     

    Best wishes

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