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Participant
Mar 11, 2022 1:17 PM UTC
Question

Export Error

While exporting to zeplin , its shows an error " Please launch Adobe XD CC try again, keeping it running until the export is complete.

it shows in 11 March 2022 update.

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11 replies

Participating Frequently
Mar 24, 2022 9:27 AM UTC

I was informed from Zeplin's crew that this is fixed in Zeplin's v7.5 update.
Confirming that it works now. XD's export has no errors and it exports grid too.

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Participating Frequently
Mar 16, 2022 9:17 AM UTC

From Zeplin's team:

 

This is a known issue happening with the latest version of Adobe XD and Zeplin's legacy integration—affecting Windows users at the moment. Our hands are sadly a bit tied here as the issue happens on Adobe XD's side. We're in contact with the XD team to solve this issue.


The grid layouts are currently not supported by Adobe XD's plugin API. That's why it's not possible to publish the designs with their grid layouts through the plugin. We're also in contact with Adobe XD to resolve this. If you'd like to continue publishing your designs with their grid layout, I'd recommend you downgrade Adobe XD to its previous version and try publishing your designs through the legacy integration.

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Participant
Mar 16, 2022 2:57 PM UTC

THANK YOU .

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Participant
Mar 15, 2022 12:33 AM UTC

After XD update, when exporting zeplin, the following error occurs.

Please launch Adobe XD CC try again, keeping it running until the export is complete

Files working before the update are exported.
Reinstalling zeplin, re-updating from an old version of XD, etc. does not solve it at all.

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Participant
Mar 15, 2022 12:37 AM UTC

After XD update, is there any way to fix the error that zeplin cannot be exported? Please help me.

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Participating Frequently
Mar 15, 2022 11:59 AM UTC

You can install Zeplin's plugin and go to menu PLUGINS > ZEPLIN FOR XD > EXPORT SELECTED...
However, it has not identical possibilities like native XD export (to Zeplin). For example, to me very important, with plugin you cannot export grid (if you using it), while XD's export can do it.
I think that Adobe has to fix its own export module.

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Participant
Mar 14, 2022 5:40 PM UTC
Participating Frequently
Mar 14, 2022 7:57 PM UTC

I'm also having the same problem since I upgraded XD to v49.012.14.

When I try to export (using File > Export), it says that Adobe XD CC is not running (but it is), and I have to launch it again.

Regarding workaround. It is important to say that my Zeplin plugin works, but I prefer XD's export, as it exports grid which is very important for my developers (while the plugin doesn't).

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Participant
Mar 14, 2022 5:09 PM UTC

Same story 😞 and I still can't find the solution.

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Chris W. Griffith
Community Expert
Community Expert
Mar 11, 2022 3:16 PM UTC

Have you also contacted Zeplin about this?

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