exporting error from XD to PDF

Forum|Forum|7 years ago
March 26, 2019
1 reply
1436 views

Has anyone exprienced errors when exporting as PDF from XD CC?

It suddenly happened afternoon time (GMT+9) 22 Mar which had not shown before, neither window updates or mode changes were done on my local pc.

Most fonts are disappeared or cracked on exported PDF from XD CC. My colleagues are having the same probs as well.

Please share if anyone have the same issue and solved.

This topic has been closed for replies.

Correct answer elainecc

Thanks for submitting this! We recently identified an issue that we're working to fix in an upcoming release of XD. Please do file this as an issue on UserVoice so that you can be notified of when this has been fixed!

Preran

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Would it be possible for you to upload your file to a shared location such as Creative Cloud and share the link with me for testing? To send a private message, click my picture and use the Message button.

Thanks,

Preran

M

mgmgkim6392782Author

Participant

I would like to share one of those files to solve it quickly but i can't as they are confidential.

We found exporting as PDF in previous version of 16.0.2.8 works well, yet the prob happens when updating to the next one, 17.0.#.

For us to export some docs drawn by 17.0.#, we had to rework on 16.0.2..

Thus, we temporarily could work by downgrading XD CC to export as PDF, but afraid when we have to update to the newest version for some funtions.

Thanks for your support.

elaineccCorrect answer

Participating Frequently

Thanks for submitting this! We recently identified an issue that we're working to fix in an upcoming release of XD. Please do file this as an issue on UserVoice so that you can be notified of when this has been fixed!

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