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Gaia333170687ijq
Participant
November 1, 2023
Question

Exporting issue on transparency layer

  • November 1, 2023
  • 1 reply
  • 234 views

Hi everyone, 

 

I have an issue. I'm working with an XD file, on this file there is a section that includes some pictures. One of the pictures has white solid layer on top of it with its transparency to 75%. When I export the file as a pdf it looks good, like this: 

 

However when I upload the file into the review platform we use in my agency or in dropbox, it looks like this: 

These are the settings this white layer currently has:

 

Thank you

 

    This topic has been closed for replies.

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    November 6, 2023

    Hi @Gaia333170687ijq,

     

    Thank you for reaching out. Would you mind telling us if this is happening with this specific image or all the images with white backgrounds? Please share the version of XD installed on your machine and the details of your operating system.

     

    We will try our best to help.

     

    Thanks,

    Harshika

    G
    Gaia333170687ijqAuthor
    Participant
    November 6, 2023

    This happens to all images that have a white layer with 50% transparency on top. My operating system specs are: AMD Ryzen 7 5700U With Radeon Graphics, 8 GB RAM Windows 10 and I have XD Version 57.1.12

      G
      Gaia333170687ijqAuthor
      Participant
      November 7, 2023

      Additionally, it's important to mention that this happens when we work with the XD file on a Mac laptop. 

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