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July 25, 2021
Answered

Exporting the canvas function removed (related to other solved thread - that wasn't actually solved)

  • July 25, 2021
  • 2 replies
  • 379 views

Dear Adobe Support Team,

 

people already mentioned the following issue in this thread: 

https://community.adobe.com/t5/adobe-xd/export-whole-canvas/m-p/11987456

 

Your team set the status to resolved without any solution. So please check this issue again and get some information to us users in order to know what to expect and how to deal with the situation.

 

--- PROBLEM --- 

The Export whole canvas function is gone since Version 39.0.12.

You stated in the solved thread that this was a bug and would be solved in the next releases. Nothing happend.

 

Old Function - what we want:

 

New Version - Function missing:

 

 

How else would we be able to export proper screenflows for client presentations?

Any advice is on this topic welcome.

 

Thanks!

Stefan 

 

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi All,

     

    There is a quick update on this feature. This feature was experimental and unintentionally made available before being ready for our quality and user experience bar. We're evaluating it for the future, but in the meantime we recommend using prototype sharing instead.

     

    We apologies for any inconvenience.

     

    Thanks,

    Harshika

     

     

    2 replies

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    August 25, 2021

    Hi All,

     

    There is a quick update on this feature. This feature was experimental and unintentionally made available before being ready for our quality and user experience bar. We're evaluating it for the future, but in the meantime we recommend using prototype sharing instead.

     

    We apologies for any inconvenience.

     

    Thanks,

    Harshika

     

     

    Rishabh_Tiwari
    Community Manager
    Community Manager
    July 27, 2021

    Hi Stefan,

     

    We're so sorry for the delay. Let me get an update on this from the Engineering team will update this discussion as soon as I hear from the team.

     

    Regards

    Rishabh