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Participant
Dec 8, 2020 4:25 PM UTC
Answered

Facing this compatibility issue with XD

Hi,
 
I am facing compatibility issue with XD, whereas the system is up-to-date with Windows 10. I have already atried following steps:
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\”
Right-click “Creative Cloud.exe” and choose Properties.
On the Compatibility tab, deselect the Run this program in compatibility mode for option.
 
But somehow the issue still persists an it's not letting me install XD.  
 
Please look into and suggest.

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Dec 8, 2020 5:34 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please try the steps shared here: https://helpx.adobe.com/in/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    View reply

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Dec 8, 2020 5:34 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please try the steps shared here: https://helpx.adobe.com/in/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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