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Marília Yonekawa
Participant
Nov 29, 2022 12:19 PM UTC
Question

Falha ao atualizar documento

Olá, meu adobe XD começou a gerar um novo problema: quando tento acessar um protótipo de um colega de trabalho, ele apresenta o Erro: 5006:24. Gostaria de entender o que eu ou meu colega estamos fazendo de errado para evitar que novos erros ocorram e dificultem nosso trabalho.

 

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Dec 7, 2022 4:25 PM UTC

    Hi @Marília Yonekawa,

     

    We would like to follow up on your issue. Are you able to resolve the issue? Please try the steps suggested in this article: https://helpx.adobe.com/in/xd/kb/fix-issues-with-xd-cloud-documents.html, and let us know if that helps.

     

    Please feel free to update the discussion if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

     

     

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    Community Expert
    gianvitulanoCommunity Expert
    Community Expert
    Nov 29, 2022 6:34 PM UTC

    Hi Marilla,

    do you and your colleague use the same software version? The most up-to-date, especially.

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    Giancarlo Vitulano
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