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Participant
April 17, 2020
Answered

Feature Request for deactivate Coediting (Beta) – Crashes and Popups

  • April 17, 2020
  • 1 reply
  • 461 views

Since I activated the Coediting (Beta) feature for one of my Adobe XD files, I experience frequent popups due to connection loss, application stalls and crashes.

How to deactivate the Coediting feature/mode? Who can I contact for this? I can't find the support email address anywhere.

 

{Renamed By MOD}

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Correct answer Rishabh_Tiwari

Hi there,

 

Sorry to hear about the trouble. I am afraid, as of now, we don't have an option to deactivate the co-editing option. We have received a similar request on Adobe XD UserVoice page, I'd request you to please upvote this request: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/39223024-ability-to-turn-off-coediting

 

Regarding crash issues, I'd request if you can share a few more details like:

 

  1. The screenshot of the About XD info page.
  2. Does this happen on a specific file or multiple files?
  3. Does this happen on all the systems or some specific ones?

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
April 17, 2020

Hi there,

 

Sorry to hear about the trouble. I am afraid, as of now, we don't have an option to deactivate the co-editing option. We have received a similar request on Adobe XD UserVoice page, I'd request you to please upvote this request: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/39223024-ability-to-turn-off-coediting

 

Regarding crash issues, I'd request if you can share a few more details like:

 

  1. The screenshot of the About XD info page.
  2. Does this happen on a specific file or multiple files?
  3. Does this happen on all the systems or some specific ones?

 

Regards

Rishabh