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December 19, 2018
Answered

Feedback to developers,Error/Bug on system preferred language

  • December 19, 2018
  • 1 reply
  • 288 views

Sorry,English is not my native language. Please forgive my strange grammar.

My device information:

Windows 10 Home and Basic Edition

Version Number:1809

Operating system version: 17763.194

Problem Description:

1)  Set the first language to English,Adobe XD cc can be used normally.

2)  BUT, Set Chinese as the system first language,Adobe XD cc Software stuck without work area,like this ↓↓↓↓

     I can't do anything, I can't drag any tools, the software can't provide any feedback.

3)  Then,set English as the system first language again. The software will work normally, but the operating language is English.

     This thing made me crash...

My contact information:

jobchen@hotmail.com

I need help from the developer!Thanks!

This topic has been closed for replies.
Correct answer Preran

Apologize for your experience. I suggest getting in touch with our tech support team directly using this link Contact Customer Care

Thanks,

Preran

1 reply

Preran
PreranCorrect answer
Legend
December 19, 2018

Apologize for your experience. I suggest getting in touch with our tech support team directly using this link Contact Customer Care

Thanks,

Preran