file is not getting saved on creative cloud

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I created a project and tries to save it on creative cloud but it is taking forever to save a small project. It displays as "Saving..." 4 hours after i clicked SAVE

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I

Inkfire Limited

Participant

This has been happening to me too all week and is driving me made. It's not a wifi or storage problem - I've never had it before. I'm on the most current X D version, and I'm so tired of nothing saving.

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Ares Hovhannesyan

Community Expert

IMHO it can be some specific problem. We have to wait for feedback from XD Team engineers.

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Gaurav22068398dvefAuthor

Participant

Do we have any update from XD team engineers?

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italosan

Community Expert

Hi, what version of Adobe XD are you using? Does this problem also occur with other files? Have you tried to save the file by connecting to a different network?

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Gaurav22068398dvefAuthor

Participant

Version of my Adobe XD is 45.1.62.3 and creative cloud sync version is 4.21.1.1

This problem occurs with all files

Tried a couple of networks, home and office

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Ares Hovhannesyan

Community Expert

How much free space you have on CC?

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