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Participant
December 3, 2021
Question

file is not getting saved on creative cloud

  • December 3, 2021
  • 2 replies
  • 900 views

I created a project and tries to save it on creative cloud but it is taking forever to save a small project. It displays as "Saving..." 4 hours after i clicked SAVE

 

 

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    2 replies

    Participant
    December 6, 2021

    This has been happening to me too all week and is driving me made. It's not a wifi or storage problem - I've never had it before. I'm on the most current X D version, and I'm so tired of nothing saving. 

    Ares Hovhannesyan
    Community Expert
    Community Expert
    December 8, 2021

    IMHO it can be some specific problem. We have to wait for feedback from XD Team engineers.

    Participant
    December 10, 2021

    Do we have any update from XD team engineers?

    italosan
    Community Expert
    Community Expert
    December 3, 2021

    Hi, what version of Adobe XD are you using? Does this problem also occur with other files? Have you tried to save the file by connecting to a different network?

    Participant
    December 5, 2021

    Version of my Adobe XD is 45.1.62.3 and creative cloud sync version is 4.21.1.1

    This problem occurs with all files

    Tried a couple of networks, home and office

    Ares Hovhannesyan
    Community Expert
    Community Expert
    December 5, 2021

    How much free space you have on CC?