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Participant
Apr 1, 2022 8:05 PM UTC
Question

File missing from cloud

Hi,

 

I am unable to find one of the files in my cloud, it's not on my computer nor on the cloud. Do not know where it went. It is only showing up in my published links. Please help! How do I retrieve the XD file?

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    2 replies

    Wilder.Bolaños
    Community Expert
    Community Expert
    Apr 2, 2022 11:20 AM UTC

    Hello,

    It is as a public link, this does not mean that it was saved in the cloud, it is possible that it was saved locally and that it was moved from its place, it is complex to look for it like that, I recommend you go to https://assets.adobe.com/ and look for it ,

     

    Greetings,

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    WbolanosCo
    Participant
    Apr 3, 2022 6:14 PM UTC

    Thanks for your response.

     

    However, it was saved as a cloud file. Now it is nowhere, not even on https://assets.adobe.com/

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